Your Questions, Answered

  • A bookkeeper takes care of the day‑to‑day financial details of your business - recording transactions, reconciling your bank accounts, organising your receipts, managing invoices and keeping your books accurate and up to date. They help make your numbers clear, reliable and stress‑free.

  • Bookkeepers focus on accurately recording and organising your financial data.

    Accountants ensure that data is compliant and use it to help your plan and strategise.

  • Every business is different, so we offer flexible pricing based on your needs.

    We offer different rates for project-based support or clean-ups, to ongoing bookkeeping where we start off with an hourly rate for the first few months, while processes settle in, then we can consider fixed monthly packages, or stick with hourly billing if that’s working for you.

  • If you’re already using cloud-based accounting software, we’ll ask you for access, along with any existing bookkeeping records.

    Then, going forward, you send copies of your invoices and bills and we’ll use these to process your bank transactions accurately.

  • We are a Xero-first practice, but we also have experience with other platforms, including QuickBooks and Sage.

    Whatever you’re using, we’re flexible - just let us know.

  • Absolutely. We regularly collaborate with accountants to ensure smooth tax preparation and accurate financial reporting.

    Consider us part of your extended finance team.

  • We sure do. We can handle your customer invoicing and supplier payments, as well as your VAT Return preparation and submission.

  • We can have your accounts up to date as often as you need - whether this is monthly, quarterly or annually, or weekly or even daily.

    We tailor to your business needs.

  • Definitely - they are your numbers and they should make sense to you. We can walk you through your key reports - such as your Income Statement (aka Profit and Loss Account); Balance Sheet; and Cash Flow Statement - so you can make confident financial decisions.

  • Your data is handled with strict confidentiality and stored securely using password-protected, encrypted cloud systems.

    Protecting your information is our top priority.

  • Absolutely, and with no judgement. Whether you’re a few weeks, months or even years behind, we can get your books back on track.

  • We offer flexible communication - whatever way suits you and however often to suit you.

    If you like regular reviews or adhoc check-ins, we work around you.

  • No, we can also help anyone who needs to submit a Self-Assessment Tax Return.

    That includes contractors, freelancers, landlords.